Diin Technologies

1. Introduction

Welcome to diintech. This Privacy Policy outlines how diintech, a centralized SaaS platform designed to help businesses, marketing agencies, and social media managers connect and manage their social media accounts, collects, uses, and protects your information. Our platform enables you to securely connect your Facebook Pages to create, schedule, and automatically publish posts directly from a unified dashboard. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Personal

Account Information: While diintech does not feature a traditional login/signup, when you connect your social media accounts, we may collect identifiers such as your name, email address, and other profile information associated with the connected social media account to establish and manage your service access.
Social Media Account Data: Information from your connected Facebook Pages, including Page IDs, access tokens, Page names, profile pictures, and other public information necessary to provide our services, such as publishing content on your behalf.
Communication Information: When you contact us for support or inquiries, we collect the information you provide, such as your name, email address, and the content of your message.
Usage Data: Information about how you access and use the diintech platform, including features used, pages viewed, and the frequency and duration of your activities.

b. User Content

Post Content: Any text, links, or other content you create, schedule, or publish through the diintech platform for your connected social media accounts.
Scheduling Data: Information related to the scheduling of your social media posts, including publication times and target pages.

c. Device & Usage

Technical Information: Your IP address, browser type, operating system, device identifiers, and other technical data collected automatically when you access our platform.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your user experience, analyze platform usage, and remember your preferences.

3. How We Use Your Information

To Provide and Maintain Our Service: Including enabling you to connect social media accounts, create, schedule, and publish posts, and manage your content through the diintech dashboard.
To Improve and Personalize the Platform: Analyzing usage patterns to understand how our services are used, identify areas for improvement, and develop new features.
For Communication: To respond to your inquiries, provide customer support, send service-related notifications, and inform you about updates or changes to our policies.
For Security and Fraud Prevention: To protect the integrity and security of our platform, prevent fraudulent activities, and ensure compliance with legal obligations.

4. Data Sharing

With Connected Social Media Platforms: We share necessary information, such as your content and publishing instructions, with platforms like Facebook to facilitate the posting of your content as per your directives.

With Service Providers: We engage third-party companies and individuals to facilitate our service, provide service-related services (e.g., hosting, data analytics, customer support), or assist us in analyzing how our service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

For Legal Reasons: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement, or to protect the security or integrity of our Service.

In the Event of a Business Transfer: If diintech is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

5. Data Security

The security of your data is paramount to us. We implement a variety of security measures, including encryption, access controls, and secure server environments, to maintain the safety of your personal information and especially your social media access tokens. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention

We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the duration of your active use of our services, to comply with our legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.

7. User Data Deletion

You have the right to request the deletion of your personal data. To initiate a data deletion request, please send an email to our privacy team with the subject 'Data Deletion Request'.

Request Email

contact@diintech.com

Subject: Data Deletion Request

8. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Third-Party Services

diintech integrates with third-party social media platforms (e.g., Facebook) to provide its core services. When you connect your social media accounts, you are subject to the privacy policies and terms of service of those third-party platforms. We also use third-party service providers for functions such as hosting, analytics, and customer support, who may have access to your data only as necessary to perform their services for us and are bound by confidentiality obligations.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'effective date' at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: